AN eBOL IS A FULLY DIGITAL BILL OF LADING — CREATED, SIGNED, AND STORED ONLINE INSTEAD OF ON PAPER. THE SHIPPER, DRIVER, AND CONSIGNEE EACH SIGN FROM THEIR OWN PHONE OR COMPUTER USING A SECURE ACCESS CODE, WITH NO APP TO DOWNLOAD AND NO ACCOUNT TO CREATE. ONCE ALL THREE PARTIES HAVE SIGNED, THE SAME DOCUMENT AUTOMATICALLY BECOMES A COMPLETED ePOD (ELECTRONIC PROOF OF DELIVERY).

ONE CREDIT INITIATES ONE eBOL. CREDITS ARE ONLY EVER USED WHEN A SHIPMENT IS FIRST INITIATED — THERE IS NO ADDITIONAL CHARGE FOR SIGNATURES, PDF DOWNLOADS, RETRIEVALS, OR VERIFICATIONS ON A SHIPMENT ONCE IT'S STARTED.

NO. EVERY NEW ACCOUNT RECEIVES 25 FREE eBOL CREDITS THE FIRST TIME YOU INITIATE A SHIPMENT, AND NO PAYMENT METHOD IS REQUIRED TO USE THEM. TRY IT OUT ON REAL SHIPMENTS FIRST, THEN DECIDE WHETHER YOU NEED TO BUY MORE.

ON TOP OF YOUR ONE-TIME 25 FREE CREDITS, YOUR ACCOUNT AUTOMATICALLY RECEIVES 5 MORE FREE CREDITS EVERY MONTH ON YOUR ACCOUNT'S SIGN-UP ANNIVERSARY. THESE MONTHLY CREDITS DO NOT ROLL OVER — ANY UNUSED CREDITS FROM THE PREVIOUS MONTH EXPIRE THE MOMENT THE NEXT MONTH'S BATCH IS GRANTED, SO IT'S WORTH USING THEM BEFORE YOUR NEXT CYCLE STARTS.

YOU CAN BUY A CREDIT PACK ANYTIME — STARTING AT $25 FOR 25 CREDITS, WITH THE PRICE PER CREDIT DROPPING THE MORE YOU BUY (DOWN TO $0.56 PER CREDIT ON THE LARGEST PACK). YOU'LL ALSO GET AN EMAIL AUTOMATICALLY ONCE YOUR BALANCE DROPS BELOW 10 CREDITS, SO YOU'RE NEVER CAUGHT OFF GUARD MID-SHIPMENT.

YES — PURCHASED CREDITS ARE VALID FOR 6 CALENDAR MONTHS FROM THE DATE OF PURCHASE. THEY ARE SEPARATE FROM YOUR MONTHLY FREE CREDITS AND ARE USED AUTOMATICALLY, OLDEST-EXPIRING-FIRST, EVERY TIME YOU INITIATE A NEW SHIPMENT.

NO. THERE IS NO SUBSCRIPTION AND NOTHING AUTOMATICALLY CHARGES YOU. CREDIT PACKS ARE ONE-TIME PURCHASES YOU BUY ONLY WHEN YOU CHOOSE TO. THE ONLY THING THAT RUNS ON ITS OWN SCHEDULE IS YOUR FREE MONTHLY 5-CREDIT GRANT, WHICH COSTS NOTHING.

A CARRIER, A BROKER, OR AN OWNER-OPERATOR CAN INITIATE A SHIPMENT. THE INITIATOR ENTERS THE PICKUP, DELIVERY, AND FREIGHT DETAILS UP FRONT — ONCE SUBMITTED, THOSE DETAILS ARE LOCKED AND ACCESS CODES ARE GENERATED AND EMAILED INSTANTLY, ONE FOR EACH PARTY INVOLVED.

THE SHIPPER ENTERS THEIR OWN ACCESS CODE AND SIGNS TO CONFIRM THE FREIGHT WAS HANDED OFF. AT THE MOMENT OF SIGNING, THE SHIPPER ALSO GETS A ONE-TIME CHANCE TO DOUBLE-CHECK AND CORRECT PIECE COUNT, WEIGHT, CLASS, OR DECLARED VALUE BEFORE IT'S LOCKED IN — CATCHING A DISCREPANCY BEFORE IT BECOMES A CLAIM. ANY CORRECTION MADE IS RECORDED AND VISIBLE TO EVERY PARTY GOING FORWARD.

THE DRIVER SIGNS WITH THEIR OWN SEPARATE ACCESS CODE AT PICKUP, CONFIRMING THE LOAD IS ON THE TRUCK. THE DRIVER CAN ONLY SIGN AFTER THE SHIPPER HAS ALREADY SIGNED. ONCE BOTH HAVE SIGNED, PICKUP IS CONSIDERED FULLY RECORDED.

THE CONSIGNEE ENTERS THEIR OWN ACCESS CODE AT DELIVERY, MARKS THE FREIGHT AS RECEIVED IN GOOD CONDITION OR NOTES DAMAGE/SHORTAGE, AND CAN ADD DELIVERY COMMENTS. THE CONSIGNEE CAN ONLY SIGN AFTER BOTH THE SHIPPER AND DRIVER HAVE ALREADY SIGNED. THE MOMENT THE CONSIGNEE SIGNS, THE DOCUMENT AUTOMATICALLY BECOMES A COMPLETED ePOD.

IF PICKUP IS ALREADY FULLY RECORDED (SHIPPER AND DRIVER BOTH SIGNED) BUT DELIVERY HASN'T HAPPENED YET, THE INITIATOR CAN AUTHORIZE A DRIVER, TRUCK, OR TRAILER SWAP RIGHT FROM THE DETAILS TAB — KEEPING A TIME-SENSITIVE DELIVERY ON SCHEDULE WITHOUT RESTARTING THE SHIPMENT OR ISSUING NEW ACCESS CODES. THE ORIGINAL PICKUP EQUIPMENT STAYS ON THE RECORD PERMANENTLY, AND THE NEW EQUIPMENT IS ADDED RIGHT ALONGSIDE IT FOR A FULL AUDIT TRAIL. THIS IS ONLY EVER ALLOWED ONCE PER SHIPMENT AND ONLY BEFORE DELIVERY IS SIGNED.

YES. STANDARD BLIND, REVERSE BLIND, AND DOUBLE-BLIND SHIPMENT TYPES ARE ALL SUPPORTED, HIDING THE SHIPPER, THE CONSIGNEE, OR BOTH FROM EACH OTHER AUTOMATICALLY — WITH REAL, WORKING SUBSTITUTE CONTACT DETAILS SHOWN IN PLACE OF THE REAL ONES, NEVER A BLANK OR A PLACEHOLDER. BROKERS CAN ALSO OPTIONALLY HIDE THE SHIPPER'S AND CONSIGNEE'S COMPANY IDENTITY FROM THE CARRIER AND DRIVER, WHILE THE PICKUP AND DELIVERY ADDRESS STAYS ACCURATE SO THE FREIGHT STILL GETS FOUND.

EVERY PRINTED COPY CARRIES A QR CODE. SCANNING IT CONFIRMS THE DOCUMENT IS A REAL, SYSTEM-GENERATED ORIGINAL AND SHOWS ITS CURRENT STATUS — WHETHER IT'S STILL AN OPEN eBOL OR A COMPLETED ePOD.

YES. EVERY PARTY CAN DOWNLOAD THEIR OWN COPY OF THE DOCUMENT AT ANY POINT IN THE PROCESS USING THEIR OWN ACCESS CODE — NOT JUST ONCE THE SHIPMENT IS COMPLETE.

THE INITIATOR CAN REQUEST THEIR CODES BE RESENT TO THE SAME EMAIL USED AT INITIATION, UP TO 3 TIMES PER SHIPMENT. IF THE ORIGINAL EMAIL ITSELF IS LOST TOO, A SEPARATE RECOVERY OPTION LETS THE INITIATOR MATCH BY BOL NUMBER AND EMAIL ADDRESS INSTEAD OF THE CODE ITSELF, ALSO CAPPED AT 3 ATTEMPTS.

NO. ONCE A SHIPMENT IS INITIATED, THE CORE DETAILS ARE LOCKED, AND ONCE A PARTY SIGNS WITH THEIR CODE, THAT SIGNATURE CAN NEVER BE SIGNED AGAIN. THE ONE EXCEPTION IS THE SHIPPER'S ONE-TIME CORRECTION AT PICKUP SIGNING (SEE ABOVE), AND THE ONE-TIME EQUIPMENT SWAP AVAILABLE BETWEEN PICKUP AND DELIVERY.

IF A SHIPMENT IS NEVER SIGNED AT ALL, IT IS DELETED 14 WORKING DAYS AFTER INITIATION, WITH A REMINDER EMAIL SENT AT THE 7-WORKING-DAY MARK RE-ATTACHING THE ACCESS CODES IN CASE THEY WERE LOST. ONCE A SHIPMENT HAS BEEN SIGNED AT LEAST ONCE — INCLUDING A FULLY COMPLETED ePOD — IT IS INSTEAD KEPT FOR 30 CALENDAR DAYS FROM THE MOST RECENT SIGNATURE. DOWNLOAD ANY COPY YOU NEED TO KEEP BEFORE THEN, AS RECORDS CANNOT BE RETRIEVED AFTER THAT WINDOW CLOSES.

NO. EVERY PARTY WORKS FROM A SINGLE 5-DIGIT ACCESS CODE — THERE ARE NO SIGNUPS, NO PASSWORDS, AND NO APP TO INSTALL FOR ANY PARTY, INCLUDING THE INITIATOR.

THE "MY eBOLs" PORTAL LETS YOU LOG IN WITH A ONE-TIME EMAIL CODE TO SEE EVERY eBOL AND ePOD YOU'VE INITIATED, CHECK EACH ONE'S STATUS AND SIGNATURES, AND RE-DOWNLOAD ACCESS CODES OR PDF COPIES WITHOUT DIGGING THROUGH OLD EMAILS.