ABOUT US
ROADLINK FLEET SERVICES IS A NATIONWIDE, TECHNOLOGY-ENABLED SUPPORT, FORMATION AND COMPLIANCE PLATFORM BUILT FOR THE COMMERCIAL TRUCKING INDUSTRY ACROSS THE UNITED STATES. WE SUPPORT OWNER-OPERATORS, CARRIERS AND FLEET MANAGERS THROUGH A CENTRALIZED STRUCTURE DESIGNED TO REDUCE DOWNTIME, SIMPLIFY BUSINESS OPERATIONS AND STREAMLINE REGULATORY REQUIREMENTS.
OUR MISSION IS SIMPLE — KEEP TRUCKS MOVING.
ROADLINK PROVIDES A SINGLE POINT OF CONTACT FOR FLEET SUPPORT, CARRIER SETUP, COMPLIANCE FILINGS, VENDOR COORDINATION AND BACK-OFFICE ASSISTANCE.
SUPPORT, FORMATIONS & COMPLIANCE — ROADLINK HELPS OWNER-OPERATORS AND CARRIERS WITH ROADSIDE AND BACK-OFFICE SUPPORT, LLC AND CARRIER FORMATIONS, USDOT AND MC AUTHORITY SETUP, BOC-3 FILINGS, PERMITS, REGISTRATIONS AND ONGOING COMPLIANCE REQUIREMENTS. OUR GOAL IS TO REDUCE DOWNTIME, IMPROVE VISIBILITY AND REMOVE THE COMPLEXITY OF MANAGING MULTIPLE SERVICE PROVIDERS.
NATIONWIDE SUPPORT — WITH 24/7 COORDINATION, VENDOR COMMUNICATION, DISPATCH ASSISTANCE AND BUSINESS SUPPORT SERVICES, ROADLINK HELPS STREAMLINE OPERATIONS THROUGH A CENTRALIZED SYSTEM.
TECHNOLOGY PLATFORM — OUR PLATFORM ORGANIZES SERVICE HISTORY, COMPLIANCE RECORDS, CUSTOMER COMMUNICATION AND OPERATIONAL WORKFLOWS, PROVIDING FLEETS WITH BETTER CONTROL, VISIBILITY AND OPERATIONAL CLARITY.
ROADLINK ALSO PROVIDES ACCESS TO A GROWING NATIONWIDE NETWORK OF FLEET SUPPORT PROVIDERS AND BUSINESS SERVICE PARTNERS ACROSS MULTIPLE SERVICE CATEGORIES.
IMPORTANT: ROADLINK FLEET SERVICES IS A COORDINATION, FORMATION AND COMPLIANCE SUPPORT PLATFORM. WE DO NOT PROVIDE TOWING, REPAIR OR ROADSIDE SERVICES DIRECTLY. ALL ROADSIDE, REPAIR, TOWING AND RELATED FIELD SERVICES ARE PERFORMED BY INDEPENDENT THIRD-PARTY PROVIDERS WHO BILL CUSTOMERS DIRECTLY. FOR MORE INFORMATION, PLEASE REVIEW OUR TERMS OF SERVICE, PRIVACY POLICY AND SMS TERMS & CONDITIONS.
OUR MISSION
KEEP TRUCKS MOVING, REDUCE DOWNTIME AND SIMPLIFY FLEET OPERATIONS THROUGH RELIABLE SUPPORT & COMPLIANCE SERVICES.
HASSAAN S.
FOUNDER & CEO
I LEAD THE VISION, STRATEGY AND DAY-TO-DAY OPERATIONS OF ROADLINK. SINCE 2016, I HAVE BEEN INVOLVED IN BUSINESS OPERATIONS AND REMAIN FOCUSED ON BUILDING RELIABLE SYSTEMS, DELIVERING QUALITY SERVICE AND CREATING LONG-TERM VALUE FOR THE PEOPLE AND BUSINESSES WE SERVE.
I BELIEVE THAT TRUST IS EARNED THROUGH CONSISTENCY, INTEGRITY AND A COMMITMENT TO EXCELLENCE AND THAT LONG-TERM RELATIONSHIPS ARE BUILT THROUGH PROFESSIONALISM, RELIABILITY AND A GENUINE COMMITMENT TO DOING THINGS THE RIGHT WAY.
ROADLINK VS OTHER FLEET SUPPORT PROVIDERS
COMPARE ROADLINK FLEET SERVICES WITH OTHER FLEET SUPPORT PROVIDERS ACROSS ROADSIDE COORDINATION, COMPLIANCE SUPPORT, PRICING TRANSPARENCY, CARRIER SETUP AND BACK-OFFICE SUPPORT.
DIFFERENT FLEET SUPPORT APPROACHES
ROADLINK
A TECHNOLOGY-ENABLED COORDINATION PLATFORM COVERING ROADSIDE SUPPORT, MAINTENANCE COORDINATION, COMPLIANCE FILINGS, CARRIER SETUP AND BACK-OFFICE DISPATCH THROUGH ONE POINT OF CONTACT.
MAINTENANCE-ONLY PROVIDERS
MANY PROVIDERS FOCUS MAINLY ON TRUCK REPAIR COORDINATION, ROADSIDE ASSISTANCE, PREVENTIVE MAINTENANCE, TIRE SUPPORT OR PARTS SOURCING.
ENTERPRISE FLEET PROVIDERS
ENTERPRISE-FOCUSED PROVIDERS OFTEN SERVE LARGER FLEETS THROUGH CALL CENTER PROGRAMS, NEGOTIATED SERVICE NETWORKS AND CUSTOM FLEET MAINTENANCE SOLUTIONS.
SIDE-BY-SIDE COMPARISON
| CATEGORY | ROADLINK | MAINTENANCE-ONLY PROVIDERS | ENTERPRISE FLEET PROVIDERS |
|---|---|---|---|
| 24/7 SUPPORT | ✓ 24/7 COORDINATION OPTIONS | ~ MAY VARY BY PROVIDER | ✓ OFTEN AVAILABLE THROUGH CALL CENTER PROGRAMS |
| ROADSIDE COORDINATION | ✓ TOWING, BREAKDOWN, TIRE, LOCKOUT AND VENDOR COORDINATION | ✓ OFTEN A CORE SERVICE | ✓ OFTEN INCLUDED FOR LARGER FLEETS |
| COMPLIANCE SERVICES | ✓ IFTA, IRP, 2290, UCR SUPPORT | ✗ OFTEN NOT A CORE SERVICE | ✗ OFTEN SEPARATE OR NOT INCLUDED |
| CARRIER SETUP | ✓ DOT, MC, LLC, BOC-3 SUPPORT | ✗ OFTEN NOT OFFERED | ✗ OFTEN NOT A PRIMARY SERVICE |
| DISPATCH / BACK OFFICE | ✓ DEDICATED DISPATCHER AND BACK-OFFICE OPTIONS | ✗ OFTEN NOT A CORE SERVICE | ~ MAY OFFER CALL CENTER OR ADMIN SUPPORT |
| PUBLIC PRICING | ✓ PRICING LISTED PUBLICLY | ~ OFTEN QUOTE BASED | ~ OFTEN QUOTE BASED OR CONTRACT BASED |
| BEST FOR | OWNER-OPERATORS, NEW CARRIERS, DISPATCH COMPANIES AND SMALL-TO-MID FLEETS NEEDING SUPPORT + COMPLIANCE IN ONE PLACE | FLEETS FOCUSED MAINLY ON MAINTENANCE, REPAIR, OR ROADSIDE SUPPORT | LARGER FLEETS NEEDING ENTERPRISE-LEVEL PROGRAMS OR CALL CENTER SUPPORT |
24/7 SUPPORT
ROADSIDE COORDINATION
COMPLIANCE SERVICES
CARRIER SETUP
DISPATCH / BACK OFFICE
PUBLIC PRICING
BEST FOR
KNOW WHAT YOU’RE PAYING
ROADLINK PUBLISHES PRICING OPENLY SO FLEETS CAN UNDERSTAND THE COST BEFORE STARTING. MANY OTHER OPTIONS MAY REQUIRE A QUOTE, SALES CONVERSATION, OR CUSTOM PROGRAM BEFORE PRICING IS CLEAR.
ROADLINK
PAY-AS-YOU-GO AND MONTHLY PLAN OPTIONS. BACK-OFFICE DISPATCH OPTIONS AVAILABLE SEPARATELY.
MAINTENANCE-ONLY PROVIDERS
PRICING MAY DEPEND ON FLEET SIZE, SERVICE TYPE, REPAIR NETWORK, AND INDIVIDUAL PROVIDER TERMS.
ENTERPRISE FLEET PROVIDERS
ENTERPRISE-STYLE PRICING IS OFTEN BETTER SUITED FOR LARGER FLEETS WITH NEGOTIATED SUPPORT PROGRAMS.
WHY CHOOSE ROADLINK
WHERE ROADLINK LEADS
- COMBINES ROADSIDE SUPPORT, COMPLIANCE, CARRIER SETUP AND DISPATCH OPTIONS.
- PUBLIC PRICING MAKES COSTS EASIER TO UNDERSTAND UPFRONT.
- STRONG FIT FOR NEW CARRIERS, OWNER-OPERATORS, DISPATCH COMPANIES AND SMALL-TO-MID FLEETS.
- NO NEED TO WORK WITH MULTIPLE SEPARATE PROVIDERS FOR BASIC FLEET SUPPORT NEEDS.
- USEFUL FOR OPERATORS WHO NEED PRACTICAL BACK-OFFICE HELP.
WHERE OTHER PROVIDERS MAY HAVE AN EDGE
- LARGE ENTERPRISE PROVIDERS MAY BE BETTER SUITED FOR VERY LARGE FLEETS.
- MAINTENANCE-ONLY PROVIDERS MAY HAVE DEEPER REPAIR-NETWORK RELATIONSHIPS IN SPECIFIC REGIONS.
- ROADLINK IS NEWER AND HAS LESS PUBLIC OPERATING HISTORY.
- VERY LARGE FLEETS MAY PREFER CONTRACTED ENTERPRISE CALL CENTER INFRASTRUCTURE.
RIGHT FIT FOR YOU?
CHOOSE ROADLINK IF...
YOU WANT ROADSIDE COORDINATION, COMPLIANCE FILINGS, CARRIER SETUP AND BACK-OFFICE SUPPORT OPTIONS IN ONE PLACE.
CHOOSE MAINTENANCE-ONLY SUPPORT IF...
YOUR MAIN NEED IS REPAIR COORDINATION, TIRE SUPPORT OR ROADSIDE MAINTENANCE WITHOUT COMPLIANCE OR CARRIER SETUP SERVICES.
CHOOSE ENTERPRISE SUPPORT IF...
YOU OPERATE A LARGE FLEET AND NEED ENTERPRISE-LEVEL PROGRAMS, NEGOTIATED PRICING OR CALL CENTER INFRASTRUCTURE.
STILL HAVE QUESTIONS?
TALK TO ROADLINK AND WE’LL HELP YOU UNDERSTAND WHETHER OUR FLEET SUPPORT, COMPLIANCE OR DISPATCH SERVICES ARE THE RIGHT FIT.
FREQUENTLY ASKED QUESTIONS
WHAT DOES ROADLINK FLEET SERVICES DO?
ROADLINK IS A TECHNOLOGY-ENABLED FLEET SUPPORT AND SERVICE COORDINATION PLATFORM THAT ASSISTS COMMERCIAL TRUCKING OPERATIONS WITH ROADSIDE COORDINATION, COMPLIANCE SUPPORT, MAINTENANCE MANAGEMENT, AND OPERATIONAL COMMUNICATION.
DOES ROADLINK PROVIDE NATIONWIDE COVERAGE?
YES. ROADLINK PROVIDES COORDINATION SUPPORT ACROSS THE MAINLAND UNITED STATES. RESPONSE TIMES AND PROVIDER AVAILABILITY MAY VARY DEPENDING ON LOCATION.
DOES ROADLINK PERFORM REPAIRS DIRECTLY?
NO. ROADLINK OPERATES STRICTLY AS A COORDINATION AND COMMUNICATION PLATFORM. ALL PHYSICAL SERVICES ARE PERFORMED BY INDEPENDENT THIRD-PARTY PROVIDERS.
WHAT TYPES OF FLEETS DOES ROADLINK SUPPORT?
ROADLINK SUPPORTS OWNER-OPERATORS, SMALL FLEETS, MOTOR CARRIERS, DISPATCH OPERATIONS, AND COMMERCIAL TRANSPORTATION COMPANIES.
WHAT SERVICES CAN ROADLINK HELP COORDINATE?
- MOBILE TRUCK REPAIR
- TIRE SERVICE
- TOWING COORDINATION
- BREAKDOWN SUPPORT
- MOBILE INSPECTIONS
- FLEET MAINTENANCE
- IFTA, IRP & 2290 SUPPORT
- PERMITS & REGISTRATION ASSISTANCE
- BACK OFFICE SUPPORT FOR COMPLIANCE & DISPATCH
DOES ROADLINK OFFER COMPLIANCE SUPPORT?
YES. ROADLINK PROVIDES SUPPORT FOR IFTA, IRP, FORM 2290, UCR, REGISTRATIONS, PERMITS, DOCUMENT ORGANIZATION, AND OTHER COMPLIANCE-RELATED OPERATIONAL SERVICES.
CAN ROADLINK HELP START A TRUCKING COMPANY?
YES. ROADLINK ASSISTS WITH LLC FORMATION, EIN REGISTRATION, USDOT REGISTRATION, MC AUTHORITY APPLICATIONS, BOC-3 FILINGS, AND RELATED CARRIER SETUP SUPPORT SERVICES.
DOES ROADLINK OFFER 24/7 SUPPORT?
YES. ROADLINK PROVIDES 24/7 OPERATIONAL SUPPORT COORDINATION FOR COMMERCIAL TRUCKING OPERATIONS.
ARE REPAIR OR TOWING COSTS INCLUDED?
NO. THIRD-PARTY SERVICE COSTS INCLUDING LABOR, PARTS, TOWING, AND REPAIRS ARE PAID DIRECTLY TO THE SERVICE PROVIDER.
CAN OWNER-OPERATORS USE ROADLINK?
YES. ROADLINK SERVICES ARE AVAILABLE FOR BOTH OWNER-OPERATORS AND COMMERCIAL FLEETS.